Look at must have a communication page. Websites ranging in dimensions and sophistication coming from a
local restaurant to a Fortune 500 company, have contact pages.
Inside my current startup I've seen a variety of requests_ with the pizza delivery guy letting us know he was in front door to
potential investors looking to dicuss with this management team.
When you find yourself setting the contact page (and receiving
the traffic volume of a local restaurant) you
may not want to think about how to take care of your contact
requests when traffic increases. Nevertheless, you should.
Consider creating automation that alerts support, sales or another stakeholders inside your company
when an e-mail request comes through. You may create a dropdown field
in an application for kinds of contact requests. It is possible to put in place logic in the majority
of marketing automation platforms that sends email alerts to the suitable resource within your startup dependant on which kind of request the viewer selects.
I had been buried with contact requests even as launched beta.
Becoming a cloud-based product I saw many product support requests.
Therefore we mapped form submissions on our contact page to create support
tickets in Zendesk.
Make sure that you set up redundancies so contact requests (important ones!)
don't explore just one recipient's inbox. You may alert multiple recipients,
create reminder emails, or trigger automatic replies to make contact with requests with information which could solve
their problem. This is perhaps all a breeze to put together with all-in-one
marketing platforms like HubSpot.
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H & R Gisch